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1. What is Digital Cop MugShot
Pro for Windows?
MugShot Pro is a complete digital Identification / Mug Shot/
Arrest Database software solution for building and managing your arrest
records.
2. Who should use Mugshot Pro?
Mugshot Pro is designed for use by law enforcement agencies, private
security agencies, investigators, and anyone who needs to establish a
digital Identification / Mug shot / Arrest Database.
3. What kinds of agencies are currently using
Mugshot Pro?
Mugshot Pro is most broadly in use by municipal law enforcement
agencies. The software is also used by private and campus security as
well as military police agencies.
4. Do I need Advanced Computer Skills to install
and use Digital Cop Mugshot Pro?
Mugshot Pro is designed for easy installation and use. Only basic
computer skills are required. If you can fill out a form, you can use
Mugshot Pro.
5. Will I need additional software or need to
purchase additional licenses for a network installation?
No. Once you have purchased and registered Mugshot Pro, you may install
the Mugshot Pro Client on as many network locations as you require.
6. Can I add to the Mugshot Pro database (i.e.
photos or new arrest record) from any network location?
Yes, all Mugshot Pro features are available at all installed network
client locations. Your user password will determine your database
permissions.
7. Do I need a web browser or is Mugshot Pro a web
based product?
No browser is required. Mugshot Pro software is a secure Windows based
program, designed to work the same on all Windows 98 or greater
computers regardless of operating system.
8. How Do I get Technical Support?
Technical support is available free to Mugshot Pro registered users. Our
toll free is number 1-800-207-9233.
9. How does Mugshot Pro differ from other software
solutions?
Mugshot Pro is a comprehensive client-server software database designed
to facilitate investigation and identification of criminals. Mughshot
Pro meets or exceeds the features and data processing power of even the
most expensive booking database systems at a fraction of the cost.
10. How much
does Mugshot Pro cost?
Mugshot Pro software costs $1,495.00 for the complete client-server
package. Registered users are free to install as many client
workstations as necessary at no extra charge. Technical support is free
for the life of the software. Upgrades may be purchased at the user's
discretion and are never required.
11. What are my cost benefits for using Mugshot
Pro?
Even for a small agency, converting to a digital mugshot system can save
thousands of dollars per year in film cost. More importantly, Mugshot
Pro software slashes the direct hours spent searching and compiling data
to a tiny fraction of that of a manual system. NOTE: The time saving
feature of Mugshot Pro may qualify your agency for grant eligibility.
12. What are the minimum system requirements for
Mugshot Pro?
Pentium processor
Microsoft Windows 98SE, NT4 SP6, 2000, ME or XP
20 GB free drive space.
64 MB of RAM (128 MB recommended)
Network ready (for client/server installation)
13. How can I get a demo?
A fully functional demo CD is available to law enforcement and private
security agencies upon request. Simply complete the
demo request form on our
site or
contact us.
HOW TO BUY
1. Where can I purchase Mugshot Pro?
Mugshot Pro software is available directly from Gateway Digital, Inc. We
accept Purchase orders, Vouchers or Credit Cards.
INTERNATIONAL INFORMATION
1. Is Mugshot Pro available outside of the United States and Canada?
Yes. Mugshot Pro is shipping worldwide.
2. What is the price of Mugshot Pro for international customers?
The price for international customers is $995.00 USD, plus shipping
3. Is Mugshot Pro available in languages other than English?
Mugshot Pro is currently available in English only. Please
contact us
to discuss translation services and
options.
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